Monday April 24 2023
Chapter 11 is re organization is there anything left to re organize if they are going to close all the stores?
This illustrates the danger of making one big change across the entire organization.
From $50 to zilch in less than three years. The new CEO dropped all name brand merchandise from the stores, Throw in covid absence of shoppers, debt and ka boom no more BBBY.
The same thing nearly happened to J C Penny. They let a new hire from Apple attempt to change all the stores at once. Apple sold about 20 items while JCP sold thousands, it nearly broke the chain. THey should have test marketed it i \t in a half dozen stores.
Japanese manufacturers have a phrase, kaizen. While it means continuous improvement it also implies making small not large changes all at once. In 5327 we discussed Deming's Total Quality Mangement philosophy last week. This is an extension of that same idea.
Example - the Toyota Camry mid size sedan was their best seller. Not it iw the Toyota RAV 4, a mid sized SUV. I drive a 2009. If you park mine beside a 20223, you can see they removed the full sized spre from the back door.Other wise it is remarkably similar, don't mess with success.
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Kaizen (Japanese: 改善, "improvement") is a concept referring to business activities that continuously improve all functions and involve all employees from the CEO to the assembly line workers. Kaizen also applies to processes, such as purchasing and logistics, that cross organizational boundaries into the supply chain.[1] It has been applied in healthcare,[2] psychotherapy,[3] life coaching, government, and banking.
By improving standardized programs and processes, kaizen aims to eliminate waste and redundancies (lean manufacturing). Kaizen was first practiced in Japanese businesses after World War II, influenced in part by American business and quality-management teachers, and most notably as part of The Toyota Way. It has since spread throughout the world and has been applied to environments outside of business and productivity.[4]
Overview
The Japanese word kaizen means 'change for better' (from 改 kai - change, revision; and 善 zen - virtue, goodness) with the inherent meaning of either 'continuous' or 'philosophy' in Japanese dictionaries and in everyday use. The word refers to any improvement, one-time or continuous, large or small, in the same sense as the English word improvement.[5] However, given the common practice in Japan of labeling industrial or business improvement techniques with the word kaizen, particularly the practices spearheaded by Toyota, the word kaizen in English is typically applied to measures for implementing continuous improvement, especially those with a "Japanese philosophy". The discussion below focuses on such interpretations of the word, as frequently used in the context of modern management discussions. Two kaizen approaches have been distinguished:[6]