Sunday Aug 29 2010
I use hearing aids and so am always looking for a deal on the batteries. Typically Walgreens has a buy one get one free on some battery package each weekend. Here is the photo of what i found stopping there on I believe a Tuesday or Wednesday. WAG was out of the batteries on sale. I asked the lady why they did not order more. Her reply was 'this always happens.' We sell out of the ones on sale quickly. And she added, it is even more so with cigarettes. Like myself she wondered why the store did not stock more of what they knew would be in demand, especially when they select the sale items.
This sort of action only irritates customers. In the day and age of bar coding and computers there is really no excuse for such obvious outages again and again. But, have computers really helped us make better decisions? Not unless the person programming and using the computer is aware of what he or she is doing.
we study Just in time Inventory, a concept that Toyota has sued with success. I dub the WAG version
Not in Time Inventory. Have you encountered a similar situation in your shopping? Post your comment.